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Terms of Service

Last updated: 03 December 2025

1. Introduction

Welcome to estimator.software (“Service”), provided by Cronin Software Pty Ltd (“Company”, “we”, “us”, or “our”). By accessing or using our Service, you agree to these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Service.

2. Eligibility

By using the Service, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. You also agree to comply with all applicable laws and these Terms.

3. Service Description

estimator.software is a subscription-based SaaS platform designed to help users manage and generate estimates for projects. Use of the Service is subject to these Terms and any additional policies referenced herein.

4. Account Registration and Domain Administration

  • Authority Warranty: If you register using a company email domain, you warrant that you have authority to enter into a subscription agreement on behalf of your organisation.
  • Designated Admin: The first user registering under a company-domain email automatically becomes the designated admin.
  • Admin Invitations: All subsequent users must be invited by the designated admin.
  • Admin Transfer: Admin rights may be transferred to another user with a company-domain email.
  • Mandatory Admin Requirement: Every company-domain account must always have at least one admin.

5. Subscription and Payment

  • Subscription Plans: The Service is offered on a subscription basis using a seat-based pricing model.
  • Seat Allocation: Admins are responsible for managing seat assignments.
  • Seat Assignment Responsibility: You are solely responsible for the accuracy of seat assignments, changes, removals, and any configuration relating to the number of seats within your account. All billing is based on the seat quantity set by your admin users. The Company is not responsible for incorrect seat assignments or charges arising from user configuration errors.
  • Billing: Fees are billed annually, unless otherwise stated. Seat adjustments may result in prorated charges.
  • Enterprise Plans: Organisations requiring ten or more seats may be subject to enterprise pricing.
  • Estimate Ownership: If a user leaves the organisation, their estimates may be reassigned to another active user.
  • Payment Processing: Payments are processed by third-party providers such as Stripe via Laravel Cashier. We do not store full card details; only limited billing references are retained.
  • Refund Policy: Subscription fees are non-refundable, except where required by law.

6. Use of the Service

  • License Grant: We grant you a limited, non-exclusive, non-transferable licence to use the Service for your business purposes.
  • Restrictions: You agree not to:
    • Reverse engineer or decompile any part of the Service.
    • Modify or create derivative works of the Service.
    • Use the Service in any unlawful or prohibited manner.
  • User Content: You are responsible for any data uploaded or stored within the Service. You grant us a non-exclusive, worldwide, royalty-free licence to process and display such content solely for operating and improving the Service.

7. Estimates Disclaimer

  • Estimates generated by the Service are provided for informational purposes only.
  • The Service does not constitute financial, legal, or professional advice.
  • You are responsible for verifying accuracy and suitability before relying on any estimate.
  • You assume all risks associated with the use of estimates generated by the Service.

8. Data Privacy

Your privacy is important to us. Please review the Privacy Policy for details on how personal information is collected and used.

9. Intellectual Property

All intellectual property rights in the Service and its content are owned by Cronin Software Pty Ltd or its licensors. You agree not to infringe or otherwise violate these rights.

10. Termination

We may suspend or terminate your access to the Service, with or without notice, if you violate these Terms. Upon termination, your right to use the Service ceases immediately.

11. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee uninterrupted operation, accuracy of outputs, or that the Service is free from defects or harmful components.

12. Limitation of Liability

To the maximum extent permitted by law, Cronin Software Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, business interruption, or loss of goodwill arising from use of the Service.

13. Indemnification

You agree to indemnify and hold harmless Cronin Software Pty Ltd, its directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.

14. Referral Programme Terms

The Service may offer an optional referral or affiliate programme (“Referral Programme”). By participating, you agree to the following:

14.1 No Guarantee of Earnings

  • Referral rewards, commissions, credits, or discounts are not guaranteed.
  • Amounts shown in dashboards or emails may be estimates only.

14.2 Changes and Discretion

  • We may modify, suspend, revoke, or terminate the Referral Programme at any time, without notice.
  • We may decline to pay any referral, credit, or commission at our sole discretion, including (but not limited to) cases involving fraud, abuse, self-referrals, duplicate accounts, or violation of these Terms.
  • Participation in the Referral Programme creates no employment, contractor, agency, fiduciary, or partnership relationship.

14.3 Tax Responsibilities

  • No tax is withheld by us. You are solely responsible for declaring and paying any taxes, GST, VAT, income tax, or other obligations arising from referral rewards.
  • You must comply with all local, state, and national laws relating to income reporting.

14.4 Accuracy and Liability

  • We do not guarantee the accuracy of tracking, click-throughs, conversions, or referral calculations.
  • We are not responsible for technical issues, delays, outages, or tracking discrepancies.
  • You agree that the Company is not liable for any loss, alleged loss, or expected referral reward.

14.5 Appropriate Use

  • Referral links must not be used in spam, misleading advertising, illegal activity, or in any manner that harms our brand.
  • You may only share referral links in lawful and ethical ways.

14.6 Termination of Participation

  • We may terminate your participation in the Referral Programme at any time, for any reason, with or without notice.
  • Upon termination, all pending or claimed commissions may be cancelled at our discretion.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Australia. Any disputes arising out of or relating to the Service shall be resolved exclusively by the courts of Victoria, Australia.

16. Changes to Terms

We may update these Terms occasionally. Updated versions will be posted on this page with a revised “Last updated” date. Continued use of the Service constitutes acceptance of the updated Terms.

17. User-Uploaded Content and Legal Responsibility

You are solely responsible for all documents, drawings, templates, images, data, and other materials (“User Content”) that you upload, store, or generate using the Service.

You represent and warrant that:

  • You own the rights to all User Content or have obtained all necessary permissions.
  • Your User Content does not infringe any copyright, trademark, confidentiality obligation, or intellectual property rights of any third party.
  • Your User Content complies with all applicable laws and does not contain unlawful, offensive, or misleading material.

Cronin Software Pty Ltd does not review, verify, or approve User Content and is not responsible for any loss, liability, or claim arising from your User Content. You agree to indemnify the Company for any claims arising from User Content you submit or generate.

18. No Guarantee of Business Outcomes

The Service assists with generating estimates, schedules, documents, and submissions; however, we do not guarantee any commercial or project-related outcomes. This includes, but is not limited to:

  • Tender acceptance or rejection
  • Profitability
  • Accuracy of pricing or cost projections
  • Compliance with industry or client requirements
  • Suitability of estimates for any specific project or contract

You are solely responsible for reviewing and validating the accuracy and suitability of all outputs before relying on them for business decisions.

19. Data Availability and Backups

While we take reasonable steps to maintain Service reliability, we do not guarantee:

  • Continuous availability of your data
  • Recovery of deleted or corrupted files
  • Preservation of historical versions or backups
  • Availability of documents hosted on third-party storage providers (such as AWS S3)

You are responsible for maintaining your own backups of critical estimates, files, and documents exported or generated through the Service.

20. Service Availability and Maintenance

The Service may be unavailable from time to time due to planned maintenance, updates, security patches, or unforeseen outages. We do not guarantee any specific uptime level or uninterrupted access to the Service.

We are not liable for any losses resulting from downtime, reduced performance, maintenance periods, or technical issues beyond our control.

21. Calculation Logic, Automation, and AI Disclaimer

The Service may include automated calculations, pricing logic, rate adjustments, or AI-assisted tools. These features are provided for convenience only.

We do not guarantee the accuracy, correctness, completeness, or suitability of any automated output. You must independently verify all calculations, totals, markups, rates, and documents before relying on them.

22. Security Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • Ensuring strong, secure passwords
  • Restricting access to your account and devices
  • Not sharing accounts between multiple users
  • Not attempting to bypass or interfere with security features

You are fully responsible for all actions taken under your account, whether authorised by you or not.

23. Compliance with Local Laws

You are solely responsible for ensuring that your use of the Service complies with all applicable local, regional, and national laws, including:

  • Tax reporting and income declaration
  • Business licensing
  • Tendering requirements
  • Professional standards
  • Regulatory or government compliance

The Company is not responsible for any non-compliance arising from your use of the Service or referral earnings.

24. Changes to Plans, Pricing, and Features

We may modify or discontinue any part of the Service, including features, trial periods, pricing, or subscription plans, at our discretion and at any time.

If pricing changes apply to your plan, you will be notified in advance as required by applicable law. Continued use of the Service after changes take effect constitutes acceptance of the revised pricing or plan structure.

25. Contact Information

If you have questions about these Terms, please contact:

Email: [email protected]